Terms of Service
Last Updated: November 20, 2025
Welcome to Pronto Pros. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Services Provided
Pronto Pros provides professional garage door and entry door installation, repair, and maintenance services for residential and commercial properties. Our services include but are not limited to:
- Garage door installation and replacement
- Entry door installation and replacement
- Door repair and maintenance
- Hardware and opener installation
- Emergency repair services
2. Service Appointments
When you schedule a service appointment with Pronto Pros:
- You agree to provide accurate contact and property information
- You confirm you are authorized to request services at the specified location
- You agree to ensure safe access to the work area for our technicians
- You understand that appointment times are estimates and may vary due to prior service calls
3. Pricing and Payment
- Service estimates are provided based on the information available at the time of scheduling
- Final pricing may vary based on actual conditions discovered during service
- Any additional work beyond the original estimate will be discussed and approved before proceeding
- Payment is due upon completion of services unless otherwise agreed in writing
- We accept major credit cards and other payment methods as specified
4. Warranties
Pronto Pros stands behind our workmanship. Specific warranty terms will be provided at the time of service and may vary based on the type of work performed and products installed. Manufacturer warranties on products are separate and governed by the manufacturer’s terms.
5. Cancellation Policy
If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Late cancellations or no-shows may be subject to a service fee.
6. Property Access and Conditions
By requesting our services, you:
- Grant our technicians permission to access the areas necessary to perform the requested services
- Agree to inform us of any known hazards or conditions that may affect the safety of our technicians
- Understand that we may decline to perform services if unsafe conditions are present
7. Limitation of Liability
Pronto Pros liability is limited to the cost of services provided. We are not liable for:
- Pre-existing conditions or defects not caused by our services
- Damage resulting from improper use or lack of maintenance after service
- Indirect, incidental, or consequential damages
- Issues arising from customer-supplied materials or products
8. Website Use
When using our website:
- You agree not to use the site for any unlawful purpose
- You will not attempt to gain unauthorized access to any part of the website
- Information provided on the website is for general informational purposes only
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Pronto Pros and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us through our website or by phone.
By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
